Your soft skills are tested each time you make an introduction; when you use the proper form of address to greet someone; when you indulge in small talk, as well as your voice mail, email and social media etiquette. On the other side of the coin you are expected to display self confidence and self assurance in all situations.
April 2011
Apr
28
2011
Apr
28
2011
A banker, broker and financial planner walk into a bar.
They are approached by a fairly inebriated customer who laments the huge tax bill they just learned about from their accountant. He asks the financial experts what he should do. (true story, exce…
Apr
28
2011
I am always advocating that we need to touch base with our customers, to find out what is happening with them and what we can do to improve our services.And I do walk the talk. This week we sent out our annual survey to women who are part of the Compa…
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Apr
28
2011
I am always advocating that we need to touch base with our customers, to find out what is happening with them and what we can do to improve our services.And I do walk the talk. This week we sent out our annual survey to women who are part of the Compa…
more...
Apr
24
2011
If you are fully disabled for the rest of your working life, the disability benefits within your group medical insurance can easily exceed $1 million over time. In spite of the value of the coverage, and its financial importance in the event of a dis…
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Apr
24
2011
The world has become a global village. Technology allows us instant access to markets and people thousands of miles away or those right on our doorstep, or neighbourhood. Savvy business owners know that reaching out and conducting business in diverse markets pays big dividends. They are also aware that being prepared, by learning more than the fundamentals about persons from a different part of the world makes an impression and tells the people involved that you have made an effort to learn about them. They have learnt that by so doing they get a lead on their competitors.
Apr
23
2011
Miss Saigon was a musical based on Puccini’s opera “Madame Butterfly” about an American who falls in love with an Asian girl when he was on duty in her country. After the war is over, he returns to the US unknowing that he left her pregnant.
This song I am singing from this musical is called [...]
Apr
22
2011
One should be cautious when purchasing any item, big ticket or not. Speak with the presenter, ask to speak with an attendee, it would be great if you could speak with someone who is not on the list of those who made it; ask pertinent and relevant questions; double check the contract, read the fine print, if you do not understand it have it interpreted for you.
Apr
22
2011
bizwomen: Day by Day: “Well it is official. I have a book. I picked up copies from the publishers last week and already this week we’ve sold quite a few copies. …”
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Apr
22
2011
bizwomen: Day by Day: “Well it is official. I have a book. I picked up copies from the publishers last week and already this week we’ve sold quite a few copies. …”
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Apr
22
2011
Well it is official. I have a book. I picked up copies from the publishers last week and already this week we’ve sold quite a few copies. It does feel strange to think that likely over the long weekend people will be reading about the ins and outs…
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Apr
22
2011
Well it is official. I have a book. I picked up copies from the publishers last week and already this week we’ve sold quite a few copies. It does feel strange to think that likely over the long weekend people will be reading about the ins and outs…
more...
Apr
20
2011
My daughter and I talk on the phone several times a day. She lives away and this is how we connect since I have no idea how to text. She refuses to show me how, saying the migraine she’d get trying … Continue reading →
Apr
19
2011
Business lunches are very common place, but what is not is the confidence of the guest; especially if the invitee needs to create a professional impression. There are basic etiquette rules around dining and if you are able to ace these rules and keep a cool, confident and relaxed demeanor you will be on the winning side of the score card.
Apr
18
2011
A few weeks ago one of our team was publicly put down in front of a whole group of people by someone participating in a program. She came back to the office shaking and near tears. When said individual then followed up with an equally attacking email…
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Apr
18
2011
A few weeks ago one of our team was publicly put down in front of a whole group of people by someone participating in a program. She came back to the office shaking and near tears. When said individual then followed up with an equally attacking email…
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Apr
16
2011
I have a thing about being on time. Punctuality is important to me and as many of my members will attest, I work hard to finish my events on time. I feel it is a sign of respect to do so.That being said, twice this week I have been late – for an ev…
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Apr
13
2011
Chocolates: you’ve given them a time or two. Ditto roses and perfume. Your local gift shop offers the same old scented candles. Doesn’t Mom have enough of those? Be the first to give her a personally inscribed copy of my beloved memoir, My Mother’s Daughter, in which women of all ages, all over this continent, have seen themselves reflected.
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Apr
10
2011
Like many I have admired and been in awe of Mandela’s courage after spending 27 years in prison, and so I was interested to read the book Mandela’s Way Fifteen Lessons on Life, Love and Courage by Richard Stengel. Mandela was 44 when he was first i…
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Apr
07
2011
So I hear about this website www.raptorresource.org that has a bird cam on an eagle’s nest somewhere in the states. The eagles taking care of their two eaglets and another one that just hatched last night. I’ve been hooked for … Continue reading →
Apr
07
2011
“Success comes in CANS, not can’ts” said James T. Reese more than 12 years ago at an event Charmaine co-organized. That quote has become her mantra, especially during challenging times. It is amazing what PAWsitibilites surface when you change yo…
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Apr
07
2011
“Success comes in CANS, not can’ts” said James T. Reese more than 12 years ago at an event Charmaine co-organized. That quote has become her mantra, especially during challenging times. It is amazing what PAWsitibilites surface when you change yo…
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Apr
01
2011
My first book has been released called The Next Eco-Warriors, a collection of short stories by a new generation of eco-activists from around the world, that I edited. Together, these stories show that a global movement is on the rise, a new movement that is more diverse, inclusive and using new tactics to make their … Continue reading →
Apr
01
2011
Last week Charmaine was doing a presentation to a team on the topic of Teamwork by Design. I always weave my way into her presentations somehow. One of the workshop participants left her a little note written on a piece of paper which said “Charmain…
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Sara Poirier
Janet Carding
Carrie Mullings
Jessica Mulroney
Anna Cyzon
Christine Lackan
Jodi Goodfellow
Kalista Zackhariyas
Laura Harris